Privacy Policy

This Privacy Policy explains how AI Resume Refine ("Company", "we", "us", or "our") collects, uses, stores, and protects personal data when individuals visit our website, utilize our AI-powered resume optimization tools, or interact with our career platform.

Unlike a general marketplace, our primary processing activities involve handling sensitive professional history, using Artificial Intelligence to refine content, and managing customer purchases. This policy applies to all website visitors, customers, and registered users of https://airesumerefine.com/.

The data controller for AI Resume Refine is LOFRA LTD.

• ●Address: OFFICE 12 INITIAL BUSINESS CENTRE, WILSON BUSINESS PARK, MANCHESTER, UNITED KINGDOM M40 8WN
• ●Email: lofraltd@gmail.com

As an AI-driven SaaS platform, we collect data necessary to optimize your professional documents:

• ●Identity & Account Data: Name, username, and password for your AI Resume Refine account.
• ●Contact Data: Email address and billing address.
• ●Professional Content (User Data): All information contained within the resumes you upload or text you input, including work history, education, skills, contact details, and certifications.
• ●Transaction Data: Details about the packages you have purchased.
• ●Payment Metadata: We use third-party processors (like Stripe). We do not store full credit card numbers; we only receive confirmation of payment.
• ●Technical & Usage Data: IP address, browser type, and how you interact with our editor (features used, templates selected, and export history).

We collect data when you:

• ●Register for an account or log in via third-party authenticators.
• ●Upload a resume file (PDF, Docx, etc.) or paste text into the AI optimizer.
• ●Submit feedback on AI-generated suggestions.
• ●Automatically via cookies (see our Cookie Policy for details).

We process your data to:

• ●Provide AI Optimization: Analyze and rewrite your professional experience using AI models.
• ●Fulfil Purchases: Provide access to the features included in the package you purchased.
• ●Improve AI Accuracy: (Where permitted) analyze anonymized data to train our models to better understand industry-specific keywords and trends.
• ●Document Management: Save your "in-progress" and "finalized" resumes for future editing and download.
• ●Security: Prevent unauthorized access to personal professional data.

We rely on:

• ●Performance of a Contract: To process your resume and provide the optimization services you requested.
• ●Legitimate Interests: To improve our AI algorithms and secure our platform.
• ●Consent: For marketing newsletters or specific data-sharing preferences.

While our platform processes professional history, we do not require and advise against including "Special Category" data (e.g., health status, political opinions, or religious beliefs) in your resume uploads unless relevant to your specific career goals.

We share data with:

• ●AI Infrastructure Partners: Secure cloud-based AI models (e.g., OpenAI, Anthropic) used to process and refine your text. (Data is typically sent via encrypted API and not used for their general model training).
• ●Payment Gateways: To process your payment.
• ●Hosting Providers: Secure cloud storage (e.g., AWS or Google Cloud) where your account data is stored.

Our AI processing partners may operate servers outside the UK/EEA. We ensure these transfers are governed by standard contractual clauses to ensure your professional data remains protected.

• ●Resume Data: Retained as long as your account is active to allow you to re-edit and download.
• ●Account Data: Retained until you request account deletion.
• ●Billing Records: Retained as required by UK tax law.

We implement SSL encryption and strict access controls. Your resumes are stored in secure environments. We do not sell your personal professional data to recruiters or third-party advertisers.

You have the right to access, correct, or delete your professional data. Note: Deleting your account will permanently remove all versions of your optimized resumes from our servers.

AI Resume Refine is intended for job seekers and professionals. We do not knowingly collect data from individuals under 16.

We may update this policy as we integrate new AI technologies or career tools. The "Effective Date" at the top will reflect the latest version.